Where is Techmits based?

Our primary office is located at Ward No. 6, Baragaon, Jhunjhunu, Rajasthan, India — 333021. We operate as a remote-first company and work with clients globally across multiple time zones. Our team collaborates effectively with clients in India, the United Kingdom, Australia, the United States, Canada, the UAE, Singapore, and other markets through structured communication, project management tools, and regular video calls.

How long has Techmits been in business?

Techmits has been delivering digital projects for over 8 years. In that time, we have completed 500+ projects across a wide range of industries — retail, healthcare, finance, logistics, education, SaaS, manufacturing, and professional services. Our experience spans the full spectrum from MVP development for early-stage startups to enterprise-scale platform builds for established organisations, giving us the perspective to advise on what works at every stage of business growth.

Which countries and markets do you serve?

We serve clients globally. Our primary markets include India (across all major cities and states), the United Kingdom, Australia, the United States, Canada, the United Arab Emirates, Saudi Arabia, Singapore, and the wider Middle East and Southeast Asia region. We are comfortable working across time zones and adjust our communication schedules and project rhythms to match client working hours wherever they are located. We have successfully delivered projects for clients in 15+ countries to date.

How do I contact Techmits?

You can reach us through several channels: Phone/WhatsApp at +91 79760 14158, email at info@techmits.com, or by completing the contact form on our website. For scheduling a discovery call or project consultation, you can book directly through our Calendly link available on the website. We aim to respond to all enquiries within one business day. For urgent matters, WhatsApp is the fastest way to reach us.

What services does Techmits offer?

We offer a comprehensive range of software development and digital solutions, including Custom Software Development (web applications, SaaS platforms, ERP/CRM systems, and enterprise software), AI & Intelligent Automation (AI agents, chatbots, document processing, predictive analytics, and business automation), Website & Web Application Development (corporate websites, progressive web applications, customer portals, and API development), Mobile App Development (iOS, Android, and cross-platform applications using React Native and Flutter), eCommerce Development (custom online stores, B2B/B2C platforms, marketplace development, and payment gateway integration), UI/UX Design, Data & Analytics (business intelligence dashboards, reporting automation, and data visualization), Digital Transformation Solutions, API Integration, and SEO & Digital Marketing. We work closely with businesses to design and develop secure, scalable, and high-performance digital products tailored to their unique goals.

Do you build fully custom software from scratch?

Yes. Custom software development is at the core of what we do. We design and build applications from the ground up — tailored precisely to your business requirements, workflows, and technical environment — rather than adapting generic templates or off-the-shelf platforms that only partially fit your needs. Our custom development process starts with thorough requirements discovery, followed by architecture design, iterative development with regular client review cycles, testing, and deployment. We have built custom software across a wide range of technology stacks and for businesses of every size.

Do you develop mobile apps for both iOS and Android?

Yes. We develop native iOS apps (Swift/SwiftUI), native Android apps (Kotlin), and cross-platform apps using React Native and Flutter. Cross-platform development delivers apps for both iOS and Android from a single codebase — typically 60–80% more cost-efficient than building separate native apps — with near-native performance and user experience. We recommend the right approach based on your performance requirements, budget, timeline, and the specific device capabilities your app needs. We handle everything from initial concept and UX design through to App Store and Google Play submission.

Can you build eCommerce websites and online stores?

Yes. We build the full range of eCommerce solutions — from B2C consumer stores and B2B trade portals to multi-vendor marketplaces and subscription commerce platforms. We work with leading eCommerce platforms (Shopify, WooCommerce) and build fully custom eCommerce applications when platform capabilities do not meet your requirements. All our eCommerce builds include payment gateway integration (Razorpay, Stripe, PayPal, and others), inventory management integration, mobile-optimised checkout, SEO foundations, and the operational tools you need to manage your online store efficiently.

Do you provide AI and intelligent automation solutions?

Yes. AI and automation is one of our fastest-growing practice areas. We build AI-powered chatbots and virtual assistants, AI agents for automated task execution, intelligent document processing systems (extracting data from invoices, contracts, and forms), business process automation (eliminating manual, repetitive workflows), predictive analytics solutions, and customer support automation. We work with OpenAI, Anthropic, and open-source LLM platforms, and integrate AI capabilities into both new applications and existing business systems.

How do I start a project with Techmits?

The process starts with a free discovery call — typically 30–60 minutes — where we understand your project goals, requirements, timeline, and budget. Following the call, we provide a detailed project proposal covering scope, approach, timeline, and investment. Once the proposal is agreed and a contract is signed, we begin the onboarding phase: setting up project management tools, defining the communication cadence, completing detailed requirements workshops, and starting the design and development work. You can book a discovery call directly through our website or reach us via phone, WhatsApp, or email.

What is your software development process?

We follow an agile, iterative development methodology adapted to each project's scale and complexity. For most projects, our process includes: Discovery & Requirements (stakeholder workshops, user research, technical scoping), Design (wireframes, prototypes, visual design, design review and approval), Development (iterative sprints with regular demos and client feedback), Testing (unit testing, integration testing, UAT, performance and security testing), Deployment (staging environment validation, production deployment, go-live support), and Deployment Support (staging validation, go-live assistance, and handover documentation). We use Jira or similar project management tools and provide clients with visibility into progress throughout.

Do you work with clients remotely?

Yes. We are a remote-first organisation and have successfully delivered projects entirely remotely for clients across India, the UK, Australia, the USA, UAE, and other markets. Our remote collaboration toolkit includes video calls (Google Meet, Zoom, Microsoft Teams), project management software (Jira, Trello, Notion), real-time communication (Slack, WhatsApp), shared design tools (Figma), and version-controlled code repositories (GitHub, GitLab). For clients in India who prefer in-person meetings, we can arrange these for major project milestones.

+91 7976014158 info@techmits.com WhatsApp Support Mon - Fri 9AM - 7PM

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Privacy Policy

Effective Date: June 15, 2026

At Techmits ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, submit a form, or communicate with us, we may collect:

Full Name
Email Address
Phone Number
Company Name
Project Requirements
Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type and Version
Device Information
Pages Visited
Time and Date of Visits
Referring Website Information
Website Usage Data

How We Use Your Information

We use the information we collect to:

Respond to inquiries and support requests
Provide web development, software development, and IT services
Send project proposals and quotations
Improve our website and services
Analyze website traffic and user behavior
Conduct marketing and advertising activities
Comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance user experience and improve website performance.

Cookies help us:

Remember user preferences
Analyze website traffic
Measure advertising effectiveness
Improve website functionality

You may disable cookies through your browser settings; however, some features of the website may not function properly.

When you first visit our website, a cookie consent banner appears at the bottom of the page explaining this policy. You can choose "Accept All Cookies" or "Accept Only Necessary" — your choice is saved in your browser's own local storage, not on our servers, so the banner will not reappear on later visits from the same browser and device. You can reset this at any time by clearing your browser's site data for our domain, which will cause the banner to appear again.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on pages, and user interactions.

Google may use this information according to its own Privacy Policy.

Google Ads and Remarketing

We may use Google Ads, Google Remarketing, and related advertising services to display relevant advertisements to visitors.

Third-party vendors, including Google, may use cookies to serve ads based on a user's previous visits to our website.

Users can manage advertising preferences through Google's Ads Settings.

Third-Party Services

We may use trusted third-party service providers to assist with:

Website hosting
Analytics
Customer relationship management
Marketing and advertising
Payment processing
Communication services

These providers may have access to information necessary to perform their services but are obligated to protect your information.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

International Data Transfers

As we serve clients globally, your information may be processed and stored in different countries where our service providers operate. By using our website, you consent to such transfers.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to processing
Withdraw consent where applicable
Request a copy of your data

To exercise these rights, please contact us using the details below.

Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

WhatsApp Business Messaging Services

What this section covers

Techmits offers a WhatsApp Business messaging platform ("the Service") that lets businesses connect their own WhatsApp Business Account (via Meta's WhatsApp Cloud API) to send and receive messages with their customers, run automated replies, and manage customer conversations. This section explains what data we collect and how we handle it as part of that Service, in addition to the general practices described elsewhere in this Privacy Policy.

Information we collect

From businesses using the Service ("Account Owners"):

Account registration details: email address, password (stored as a one-way cryptographic hash, never in plaintext)
WhatsApp Business Account information obtained through Meta's Embedded Signup process: WhatsApp Business Account ID, phone number ID, and a Meta-issued access token authorizing us to send/receive messages on your behalf
Business profile information you provide (business name, contact details)

From end customers messaging a connected WhatsApp number:

Phone number (in WhatsApp's standard format)
Profile name as set in the customer's WhatsApp account
Message content (text, media, and interactive message data) sent to or received from the connected business number
Message delivery metadata (timestamps, delivery/read status) provided by Meta's webhook notifications
Opt-in/opt-out status and the history of consent-related events (e.g., a customer texting "STOP" to unsubscribe from promotional messages)

How we use this information

To deliver the core Service: routing messages between businesses and their customers via Meta's WhatsApp Cloud API
To provide automated reply features, where enabled by an Account Owner, which may involve processing message content through a third-party AI service (OpenAI) to generate a response. This only happens for accounts that have explicitly enabled this feature.
To maintain delivery status and conversation history within each business's own message inbox
To honor opt-out requests and maintain a consent audit trail
To detect and prevent abuse (e.g., spam or policy-violating use of the messaging platform)

How we store and protect this information

WhatsApp access tokens and other per-account secrets are encrypted at the database column level (ActiveRecord::Encryption, AES-based) — never stored in plaintext, never logged
Data is stored in a database accessible only to Techmits' application infrastructure, not shared with other Account Owners on the platform (each business's data is isolated from every other business using the Service)
Access to the underlying infrastructure is restricted to authorized Techmits personnel

Sharing with third parties

Meta / WhatsApp: message content and delivery data necessarily passes through Meta's WhatsApp Cloud API, as the underlying transport for all WhatsApp messaging — see Meta's Privacy Policy for how Meta processes this data on their end
OpenAI: only for Account Owners who explicitly enable AI-powered auto-reply, message content is sent to OpenAI's API to generate a response — see OpenAI's Privacy Policy
We do not sell customer or business data to third parties, and do not share it for third-party advertising purposes

Data retention

Message history and contact data are retained for as long as an Account Owner maintains an active connection through the Service, so businesses can access their own conversation history
An Account Owner may request deletion of their account and associated data; upon disconnection, WhatsApp access tokens are invalidated and removed
Consent/opt-out records are retained as an audit trail even after other data is deleted, to demonstrate compliance with a customer's opt-out request

Your rights

End customers may opt out of receiving messages from a business at any time by replying with the business's designated stop keyword, or by contacting the business directly
Account Owners may request export or deletion of their account's data by contacting us at the details below

Techmits Whatsapp Cloud — Mobile Application

What this section covers

The Techmits Whatsapp Cloud mobile app ("the App") is a companion application for staff members of businesses using the Techmits WhatsApp Business platform. It allows agents to receive push notifications for new customer messages and reply directly from their phone. This section describes what data the App specifically collects, in addition to the practices described elsewhere in this Privacy Policy.

Data collected by the App

Email address and password — used to authenticate you into the App using the same credentials as your web account. Passwords are stored as a one-way cryptographic hash; they are never stored or transmitted in plaintext.
WhatsApp conversation content — messages you view and send through the App. This is the same conversation data described in the WhatsApp Business Messaging Services section above, accessed through our own backend API rather than Meta's API directly.
Firebase Cloud Messaging (FCM) device token — a unique identifier generated by your device and registered with Google's Firebase service, used exclusively to route push notifications to your phone when a new customer message arrives. This token is automatically deleted from our servers when you log out of the App or when Firebase reports it as expired.
Crash and error reports — when the App encounters an unhandled error, an anonymous diagnostic report is sent to our servers containing the error type, stack trace, device OS version, and App version. This is used solely to identify and fix bugs. No message content or personal identifiers are included in these reports. Retained for up to 90 days.

How we use this data

To authenticate you and maintain a secure session
To display your assigned customer conversations and allow you to send replies
To deliver real-time push notifications when a new inbound customer message arrives
To diagnose and resolve crashes and bugs in the App

Third-party services used by the App

Firebase / Google LLC — receives your device's FCM token and notification payload for the sole purpose of delivering push notifications to your device. Google's Privacy Policy applies to Firebase's handling of this data.

Data not collected by the App

The App does not access or collect your device contacts, location, camera, photos, microphone, call logs, or any data unrelated to its core function of delivering WhatsApp customer messages to your phone.

Your rights

To request deletion of your App account data, including your stored FCM token and session credentials, email us at info@techmits.com with the subject line "Delete my account." We will process the request within 30 days.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Techmits

Email: info@Techmits.com

Website: https://www.Techmits.com

For privacy-related requests, please email us with the subject line: "Privacy Request".